Leadership and supervision of other staff

Leaders are a key human resource in any organization. Better leaders develop better employees and the two together develop better services.

Learning how to be a more effective leader is within everyone’s grasp. Whether you lead teams, an entire company or just one staff member, this session will provide you with useful information such as:

  • Qualities that make a great leader
  • Dealing with difficult employees, is almost inevitable part of the manager’s professional landscape.
  • What to do if staff ignore your directives?
  • How to deal with specific work performance issues such as;
    • being late,
    • lacking motivation,
    • making continuous errors or
    • disrespecting others.
  • How to manage people to success

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