Education & Training

Education and Training

keep employees satisfied

Staying competitive and maintaining a highly skilled and motivated staff have become key indicators of successful business. There are many aspects of business operation to keep employees happy. But it has been demonstrated by highly achieving Health Care providers that recognition of recurrent training and education needs, plays a crucial role to keep employees satisfied, boost morale and remain competitive. Employees respond positively to the opportunity to learn new or improve skills and job technics, which results in greater job satisfaction.

job satisfaction

work skills stay current

One of the most important reasons to offer further training and education to employees is to ensure that work skills stay current. Managing up-to-date knowledge of your workforce will pay back in no time by keeping your business ahead of your competitors and assuring high customers’ satisfaction.

Maintaining Skills


Also if you work for an industry like Health Care which is highly regulated, it will be necessary to undertake some compulsory trainings.

Education and Training Partner

K B Facilitators

At K B Facilitators we develop our Education and Training modules closely watching the latest requirements, technics, trends and practices. Modules are frequently reviewed and updated utilising the latest input from regulatory agencies, education providers or industry itself. Currently our portfolio encompasses a comprehensive range of trainings but we continuously adding new units. Please check this place regularly or contact us to discuss possibility of developing specifically for your needs a new Education or Training module.

  • Accreditation Standards

    Accreditation Standards

    This session of designed to provide workers with preparation for the upcoming accreditation visit. Understand the concept of Accreditation Standards Identify differences between guidelines…

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  • Arthritis


    Arthritis is a very common condition that affects people of all ages. There are many different types of arthritis that cause a wide range…

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  • Behaviour Management

    Behaviour Management

    As Dementia progresses, other characteristics develop. For example, we may observe that people, places, times and objects may be mixed, the person can have difficulties…

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  • Board Governance

    Board Governance

    Good governance needs to be built over time. In the not for profit sector, almost all board members are part time non- executive directors. This…

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  • Bullying and Harassment

    Bullying and Harassment

    Workplace bullying and harassment can continue unchecked because people often think it is just a part of the workplace environment, however it can be…

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  • Complaints Management and Conflict Resolution

    Complaints Management and Conflict Resol

    The session provides practical examples and reliable strategies in relation to complaints management and conflict resolution. Risks and benefits related to complaints management Complainers…

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  • Contemporary Bowel Management

    Contemporary Bowel Management

    This session highlights importance of individual assessments and, and provides participants with practical strategies to better assist residents with elimination of waste. Function and…

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  • Continuous Improvement

    Continuous Improvement

    This session clarifies the most important aspects of continuous improvement and provides reliable solutions of how to identify opportunities for continuous improvement and act…

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  • Creating a Healthy Workplace (for Nurses AND Leaders)

    Creating a Healthy Workplace (for Nurses

    Most jobs involve some degree of stress, and this can affect people at all levels within an organisation, including frontline employees, managers and senior…

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  • Creating a Healthy Workplace (for Workers)

    Creating a Healthy Workplace (for Worker

    Most jobs involve some degree of stress, and this can affect people at all levels within an organisation. However, there are some strategies everyone…

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  • Customer Service

    Customer Service

    "The customer is always right" is a motto or slogan which was popularised by successful retailers. This session exhorts staff to give a high priority…

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  • Dementia Care and Intimacy and Dementia

    Dementia Care and Intimacy and Dementia

    Aim of this session is to highlight different types and stages of dementia and associated challenges, as well as identify and explain issues related…

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  • Effective Communication

    Effective Communication

    It sounds so simple: ‘say what you mean’, but all too often, what we try to communicate gets lost in translation despite our best…

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  • Elder Abuse Mandatory Reporting

    Elder Abuse Mandatory Reporting

    Legal requirements related to mandatory reporting are explained in a clear and precise way, and supported with real case study examples. Types of abuse…

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  • Evaluation and trend analysis

    Evaluation and trend analysis

    Session Contents: Purpose of Trend Analysis, and when to use trend analysis The evaluation criteria Transforming raw data in to meaningful analysis Learning from…

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  • Healthy workplace

    Healthy workplace

    We enter the workplace with needs and expectations regarding trust, fairness and justice in our interchanges with our employer and others in the work…

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  • Improving Documentation Practice

    Improving Documentation Practice

    The usefulness of the record is dependent on the quality of information documented. This session provides an opportunity to improve documentation practices and maximise ACFI…

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  • Infection Control  – the most comprehensive in town!

    Infection Control – the most comp

    Are your employees educated on the best way to deal with infectious diseases and outbreak management? This education session is the best way to…

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  • Infection control with a Fungal Specialist

    Infection control with a Fungal Speciali

    Fungal infections are common in humans. Anyone with a weakened immune system may be more likely to contract a fungal infection, as well as…

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  • Informed Consent

    Informed Consent

    Informed consent is more than just a signature. Documented evidence that a conversation between a resident/representative and the clinician occurred is critical. Next to legal,…

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  • Leadership and supervision of other staff

    Leadership and supervision of other staf

    Leaders are a key human resource in any organization. Better leaders develop better employees and the two together develop better services. Learning how to…

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  • Medication Management – Meeting Quality Requirements

    Medication Management – Meeting Quality

    Annual medication update. This session is designed for staff administering medications and conducting quality reviews. This year we will focus on: Standard requirements Role…

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  • Medication Management Update

    Medication Management Update

    Annual reminder about legal aspects of medication administration, storage requirements, and ordering.  Requirements related to delegation, duty of care, and incident reporting. Accountability, responsibility…

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  • Mental Health Issues

    Mental Health Issues

    The main goals of the session are: to raise awareness of mental health issues and provide guidance on specific mental health problems to equip…

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  • Nutrition / Hydration with Management of Swallowing Difficulties

    Nutrition / Hydration with Management of

    The session explains specific aspects of nutrition and hydration, clarifies their role in meeting the physical and functional needs of a person in care,…

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  • Oral Care

    Oral Care

    Oral health touches every aspect of our lives but is often taken for granted. Participants are informed that oral health means more than healthy…

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  • Pain Management

    Pain Management

    We all deserve the right to be as free as possible from pain. Pain is presented as an individual experience that is entirely subjective…

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  • Palliative Care

    Palliative Care

    This End-of-life care session aims towards improving the quality of life of dying residents and providing support to their families through the prevention and…

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  • Person Centred Care

    Person Centred Care

    From the moment of conception, we are all different. We all have our own thoughts, goals or dreams. As we age or if we…

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  • Privacy, Dignity and Quality of Life

    Privacy, Dignity and Quality of Life

    Quality of life is positively linked to certain building features about choice and control. All aspects of living in a residential facility, can support a…

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  • Restraint Minimisation

    Restraint Minimisation

    Legal and ethical aspects of different forms of restraint are discussed and practical solutions aiming towards restraint minimisation demonstrated to stimulate the delivery of…

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  • Root Cause Analysis – Data Review

    Root Cause Analysis – Data Review

    This session aims towards finding the real cause of the problem and address it so the situation does not occur again. Finding the real…

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  • Skin Care

    Skin Care

    The session explains main function of the skin and focuses on the most common skin issues observed in aged care. Participants are provided with…

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  • Stroke


    Participants are informed that a stroke can happen to anyone at any time. Next to the information about how a person can be affected, the…

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  • Understanding Dementia

    Understanding Dementia

    The word Dementia is used to describe reduced mental function due to a group of disorders, which cause progressive and irreversible loss of mental…

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  • Understanding New Aged Care Quality Standards

    Understanding New Aged Care Quality Stan

    As from the 1st of July 2019 the Aged Care Quality and Safety Commission expects organisations providing aged care services in Australia to comply…

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